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BigCommerce

by BigCommerce · E-commerce platforms

Hosted ecommerce platform with plan tiers set by trailing 12-month sales

Who it fits: A growing small store that wants a hosted platform whose plans follow sales volume and move up automatically as sales grow.

BigCommerce is a hosted ecommerce platform whose self-service plans (Core, Growth, Scale) are priced monthly and capped by trailing-12-month sales, with automatic upgrades. Orders through non-embedded payment providers carry a platform fee.

Key facts

Verified facts — An editor checked this value against the official source on the date shown.
Free plan
NoSource changed — the official page changed after this was verified
Platform transaction fee
2 %Source changed — the official page changed after this was verified

Our assessment

Editorial — Our editors' view, not vendor data.

Strengths

  • Plans are tied to trailing sales volume, so the platform moves a store up on its own instead of requiring a manual decision.
  • One starting card rate applies to every plan, which makes processing cost easy to estimate.
  • Orders processed through an embedded payment provider carry no platform fee.
  • Annual billing lowers the monthly price on every self-service plan.
  • A free trial is offered before a plan has to be chosen.

Limitations

  • Plans are capped by sales volume, so a store whose sales grow is moved to a higher-priced plan even if it needs no new feature.
  • Orders processed through an open payment provider carry a platform fee that is lower on the higher plans.
  • Sales volume is measured on a reduced gross figure, which can differ from the store's own sales records.
  • Phone support is included on the higher plans and is described as a future add-on for the entry plan.
  • The top plan is sales-led, with custom pricing rather than a fixed published amount.
  • Annual plans can be upgraded during the term, with the price difference applied at the time of the upgrade.

Plans and pricing

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Plans for BigCommerce
PlanPriceConditions and source
Core$39 /mo, billed monthly
  • term commitment

Monthly $39; $29/mo billed annually. Up to $30K TTM GMV then auto-upgrade. 2.0% fee on Open Payment Provider orders, $0 via Embedded providers. Ex-tax.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Core, billed yearly$29 /mo, billed annually (12-month commitment)
  • term commitment

Pay-annually toggle: $29 a month (monthly equivalent; 12-month commitment); $39 on pay-monthly. Up to $30K of trailing 12-month GMV, then auto-upgrade to Growth. Exclusive of tax.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Growth, billed yearly$79 /mo, billed annually (12-month commitment)
  • term commitment

Pay-annually toggle: $79 a month (monthly equivalent; 12-month commitment); $105 on pay-monthly. Up to $100K of trailing 12-month GMV (gross order value minus 10%), then auto-upgrade to Scale. 1.0% platform fee only on open-payment-provider orders. Prices exclude tax.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Scale, billed yearly$299 /mo, billed annually (12-month commitment)
  • term commitment

Pay-annually toggle: $299 a month (monthly equivalent; 12-month commitment); $399 on pay-monthly. Covers up to $33,333 of GMV a month, with 0.9% charged on GMV above that cap. 0.6% platform fee only on open-payment-provider orders. Prices exclude tax.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Growth$105 /mo, billed monthly
  • term commitment

Monthly $105; $79/mo billed annually. Up to $100K TTM GMV then auto-upgrade.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Scale$399 /mo, billed monthly
  • term commitment

Monthly $399; $299/mo billed annually. $33,333/month GMV, 0.9% on GMV above cap.

Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)

Prices are as listed by the vendor on the date shown. Taxes, billing term and region can change the final amount — check the vendor's page before you buy.

Features and specifications

Free plan
No · The pricing page offers a free trial and four paid plans; no permanent free plan is listed.
Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)
Platform transaction fee
2 % · 2.0% applies only to orders via Open Payment Providers; $0 via Embedded Payment Providers. Excludes processor fees.
Source changed · re-check pending · verified bigcommerce.com(official source, opens in a new tab)

Compare, alternatives and guides

Sources and verification

1 source · show

Values are shown only after an editor opens the official source and confirms them. How we verify

from $39/mo

Visit BigCommerce(official site, opens in a new tab)